Welcome to www.studiumonflowers.com (our "Website").
If you have any queries about this policy or how we use your Personal Data (as defined below), please contact us at email@example.com.
STUDIUM is the brand IN THE MOOD FOR FLOWERS SRL, a private limited liability company based in Ploiesti, Arcasi street nr 14 A, 100424, Romania, listed in the trade register of the Chamber of Commerce under number J29 /2771 /2018, CUI: 40264591.
You can contact us at this address, or by emailing firstname.lastname@example.org.
WHAT PERSONAL DATA WE COLLECT?
“Personal Data” means any data which can be associated with you as an individual, either directly or indirectly, or any data which you provide to us and which can be associated with any other individual in the same manner. We collect different information depending on how you use the Services and how you interact with us. The Personal Data we may collect includes:
Your identity and contact information, including your name, email address, telephone number, billing and shipping addresses. This may also cover another person’s similar identity and contact information that you make available to us exclusively in order for us to perform our obligations under a Contract, for instance if you wish us to deliver certain Products directly to a third party. To the extent this becomes applicable at any time during a Contract, you represent and warrant to us that you have duly obtained the explicit consent of such person for making available to us their Personal Data, exclusively for the purposes referred above.
Usage data, which includes information about how you use our Services (including your delivery instructions, order/shopping history, search criteria, preferences, website activity).
Technical data, such as the device you are using to access our Website, your unique device ID, your internet protocol (IP), browser type and version, time zone and location, display settings, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our Website.
Marketing and communications data, including any communications we may receive from you, and your preferences in receiving notifications, marketing and other communications from us.
We also collect certain information relating to your payments and transactions via our Website. This does not include your payment card details, which you provide direct to our payment processors. (For more information, please see the “How do we share your personal information?” Section below.) We do not collect or store payment card details.
HOW DO WE COLLECT PERSONAL DATA FROM YOU?
Personal Data you provide to us
We collect Personal Data from you when you create an account on our Website, place an order, register for a subscription, interact with us in any other way (such as via email, post, telephone or social media), or provide a testimonial.
Personal Data we collect as you use our Services
We collect your technical and usage data, as described above, as you use our Services. Some of this data is collected using cookies, beacons and similar technologies.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
For full information about the cookies we use, please see the “Cookies” Section below.
HOW AND WHY DO WE USE YOUR PERSONAL DATA
We will only use your Personal Data where:
a) We need the Personal Data to fulfil our contract with you.
If we have entered into a contract to provide you with our Services (signed up for a subscription), we will need your Personal Data in order to do so. The Personal Data that we use will depend on the Service(s) we have agreed. For example:
We will use your identity and contact details so that we can communicate with you about the Services we provide, to facilitate providing any Services you have requested (for example, to create an online account, make a delivery), and to respond to any requests, queries, issues or concerns you may have.
We will use your technical information to ensure that our Services display and function correctly on your device.
We (and our service providers) will need your payment information to facilitate any payments you authorize. For further information about this, please see the “How we share your data” Section below.
b) We have a legitimate interest (reasonable business purpose) in doing so.
We may also use any or all of the information above to administer and manage our business in general, to detect and prevent misuse of our Services, and to enforce our terms and conditions or any other contract to which we may be a party. If you feel that your interests and fundamental rights outweigh our business purposes, and that we should therefore stop processing your Personal Data, please let us know.
c) You have given us your consent.
If you sign up to our mailing lists, we will send you updates and marketing information that you have consented to receive. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send, or by emailing us at email@example.com. We may also contact you for market research purposes if you have consented to us doing so.
If you have accepted the cookies on our Website, we will use this information for remarketing and behavioral targeting services, and also to personalize your experience of our Website and online Services. For full information about the cookies we use, please see the “Cookies” Section below.
d) We need to comply with a legal or regulatory obligation.
In certain circumstances, we may need to retain or use your Personal Data to comply with regulations and/or the law, such as those concerning fiscal matters.
HOW DO WE SHARE YOUR PERSONAL DATA?
a) With our trusted third-party service providers. These include:
Our approved delivery drivers and couriers, as necessary to fulfil any orders you may have placed.
We share certain Personal Data with our information technology providers, such as Website and mailing list hosts.
If you have accepted cookies, we will share certain Personal Data with Google Analytics. For further information, please see the “Cookies” Section below.
We will only disclose your data to third party service providers under terms of confidentiality, and they will only use your Personal Data for the purposes stated in this policy.
As noted above, we do not share your payment information with our payment processors - instead, you provide it to them direct. We use NETOPIA Mobilpay. For information about how they use your Personal Data, please see their privacy notices at (unfortunately, page available only in Romanian) https://www.mobilpay.ro/public/politica-de-confidientialitate/
b) If you choose to share it via social media
If you choose to interact with us on a public forum, such as social media, our communications may be visible to other users of the platform.
Your Personal Data may be disclosed or transferred to potential or actual buyers of, investors into or lenders to our business or any of our assets, or any of the advisors or representatives of the above. If so, we will ensure that appropriate confidentiality terms are in place.
HOW DO WE KEEP YOUR PERSONAL DATA AND SECURE?
We are committed to ensuring that your Personal Data is secure in order to prevent unauthorized access or disclosure, and we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure your Personal Data.
However, no transmission of information via the Internet or electronic storage is ever completely secure. Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot guarantee the security of your data.
HOW LONG DO WE KEEP PERSONAL DATA?
We will only retain your Personal Data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements, as follows:
for the duration of the Contract, the Personal Data necessary for the performance thereof, as well as the Personal Data for which you have given your consent to be used for marketing purposes; and
for 5 more years after the termination of the Contract, for those Personal Data which we have a legal obligation to keep (for instance, data necessary for accounting or fiscal purposes).
To determine the appropriate retention period for Personal Data, we consider the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorized use or disclosure of your Personal Data, the purposes for which we process your Personal Data and whether we can achieve those purposes through other means, and the applicable legal requirements.
YOUR RIGHTS REGARDING PRIVACY
You have the right to:
You also have the right to lodge a complaint with the ANSPDCP, which is the Romanian supervisory authority for data protection issues (https://www.dataprotection.ro/). We would, however, be grateful if you would contact us in the first instance so we can endeavor to deal with your concerns directly. If you wish to exercise any of these rights, please contact us at firstname.lastname@example.org.
To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections, including but not limited to requesting you to provide a copy of your identity documents.
CHANGES TO THIS POLICY
We may amend or modify this privacy notice from time to time. We will post any revised notice on this Website, and if the changes are significant, we will notify our members by email.
It is important that the Personal Data we hold about you is accurate and current. Please keep us informed if your Personal Data changes during your relationship with us.
This privacy statement was last updated on 10the of September 2019.